Andragogy is a trading name of The Adult Learning Co Ltd, a company registered in Scotland with company number SC588378, and having its registered office at Cairnfield 14 School Road, Balmullo, St. Andrews, Fife, United Kingdom, KY16 0BD. For the purposes of the data protection laws governing us in the UK, we are considered to be the “data controller”, meaning we manage and control the information you provide to us.
You confirm you are over 18 years of age when using this Site. We do not knowingly collect (or knowingly allow any third party to collect) personal information from persons under the age of 18. If we become aware that personal information has been collected from a person under the age of 18, we will delete this information and terminate the person’s account as quickly as possible. If you believe that we may have personal information from or about a child under the age of 18, please contact us using the contact information below.
02. Data that we collect
We may collect information from you during your use of the Site, including your name, e-mail address, company name and phone number, along with any other information you choose to provide or allow us to access when you do certain things, such as completing our Request for a Demo contact form, or email, call or otherwise contact us.
When you use the Site, we may use persistent and session cookies and other similar technologies to: (a) analyse your use of the Site, and/or (b) customise the Site to your preferences.
We may also use other Internet technologies, such as web beacons or pixel tags and other similar technologies, to deliver or communicate with cookies and analyse your use of the Site. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.
04. How your data is used, and why
We may use the information we receive from and about you for the following purposes:
To provide our services to you;
To process and respond to your inquiries, or to contact you;
To send you information about us;
To notify you about new features of the Site or our services, special events, or products, services, and special offers;
To keep the Site safe and secure and address any security issues;
To generate and review reports and data about our visitors and Site usage patterns;
To improve the content and features of the Site;
To safeguard our and others’ rights or property;
To administer and troubleshoot the Site.
05. How your data is shared with third parties
To assist in providing the Site and our services;
To provide you with services or products that you have requested;
With companies that perform services on our behalf (including both third parties and our affiliates), such as content providers, providers of technical infrastructure (such as servers) or engineering or other support, technical services and features developers, research and analytical companies, and e-mail service providers;
In order to respond to the claims of violation of the rights of third parties and/or to protect the rights, property, and safety of us, our employees, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations whether instigated by us or provided by us in response to their enquiries;
As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets;
We may share your information in any other circumstances where we have your consent or are otherwise permitted to share it by law.
06. Data storage and retention
Data subject to this policy is stored within Europe.
We keep your information and store it safely as long as you are using the Site or involved in any commercial relationship with us. We will delete it within a short period following the expiry of any relationship, or at any time if you request us to.
07. Protection of your data
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security.
08. Your rights to access, amend and delete your data
(a) The right to update your information: If any data is inaccurate you can contact us to correct it.
(b) The right to access your data: You can ask us, if you live in Europe, to provide a copy of the data we hold on you and we have strict time limits by law to respond to you. There is no charge for this service, please contact us to arrange.
(c) The right to be “forgotten”: This means that if you ask us to delete all your information, we need to do that. Although, we are allowed to keep some of the information for security purposes in case we ever need to help the police with any criminal investigations, for example.
09. Third party links and services
Save for urgent changes (such as those required by law) we will post such a notice on our website prior to the changes becoming effective. Please review the changes carefully. Your continued use of the Site following the posting of changes to this policy will mean you consent to and accept those changes. If you do not consent to such changes, you can ask for your data to be deleted.
11. Contact our Data Protection Officer
We take data protection very seriously. If you have concerns or complaints please address these to our data protection officer (see above).
If you are not happy with how we handle any complaint, you are able to raise a complaint at any time to your country’s national data protection authority, for example if you live in the UK, this would be the Information Commissioner’s Office.